Terms of Use

Please read the Terms of Use carefully before accessing and/ or using the site.


Acceptance of Terms

This website is published and maintained by Red Wings Trails (hereinafter also referred to as 'RWT'). This page sets forth the terms and conditions under which Red Wings Trails provides the information on this Website, as well as the terms and conditions governing your use of this site. The Users availing services from Red Wings Trails shall be a natural or legal person and deemed to have read, understood and expressly accepted the terms and conditions of the agreement, which alone shall govern the desired transaction or provision of such service by Red Wings Trails for all purposes, and shall be binding on the user. All rights and liabilities of the User with respect to any services to be provided by Red Wings Trails shall be restricted to the scope of this agreement. If you do not accept these terms and conditions, do not continue to use or access this site, or order any searches.


Site and its Contents

This site is only for your personal use and non-commercial use. You shall not modify, reproduce, copy, exchange, distribute, transmit, display, etc anything obtained from this website, including but not limited to any text, images, audio and/ or video, for any business, commercial, profit-making or for public purposes.

For the purpose of this website/site, the person accessing or availing the services of the website is referred to as the 'User', 'Client' or 'You'. 'Services' means all services and resources offered or enabled via the website of Red Wings Trails and users of this site, including download areas, products, packages and other information on services and communications such as information and details about the travel plan(s), itinerary, calendars, newsgroups, social media sites, forums, and other message/notices/facilities designed to enable the user to avail the services of Red Wings Trails and do business, communicate with others. 'Materials' means all publications, contents, files, texts, images, data, documents, videos made available on this site by Red Wings Trails and all the materials contributed or provided by the users shall be referred to as 'user materials'.

As long as you comply with the terms of these Terms and Conditions of Use, Red Wings Trails grants you a non-exclusive, non-transferable, limited right to enter, view and use this site. You agree not to interrupt or attempt to interrupt the operation of this Website in anyway.


Tours/ packages/ plans of Red Wings Trails

By using the services or opting to travel or avail any of the tour packages by Red Wings Trails, you agree to the following:

  • Red Wings Trails reserves the right to change, cancel, amend or alter any trip or itinerary at its sole discretion.
  • Red Wings Trails will not be responsible for booking user's flights, trains or any other means of transportation by land, air, or water to the tour/ base camp/ trip starting point and back. The user is solely responsible for booking the flights to the travel destination and back. RWT will not be responsible for user missing any flight or connecting flight or any other mode of transportation.
  • The user is liable and responsible for any loss of personal belongings while traveling with RWT. RWT shall not be held responsible for any theft of personal belongings or belongings left behind on any trip, irrespective of the circumstances.
  • On the date of travel, the user must be of age 18 years or above. In case the user is a minor i.e. below 18 years old on the departure date, the user must be accompanied by an adult guardian.
  • In case User requires any special assistance owing to any physical disability, the User must inform the same to the coordinator of RWT. RWT will make reasonable efforts to accommodate the special requirements. However, RWT shall not be held responsible in the event it is unable to do so due to the denial of services by carriers, restaurants, hotel or any independent service providers.
  • The User is responsible to make arrangements for their own food as per User's dietary restrictions. RWT shall not be responsible and cannot guarantee any special meal to the User.
  • The travel information and services offered on the website are subject to restrictions and conditions. As a result of which, the price and itinerary of the trip may change without notice.
  • The carriers and accommodations including but not limited to vehicles, trains, cruises, ferries, hotels, and restaurants, etc, providing the services at the travel destination available for booking are not run, supervised, or controlled in any way by Red Wings Trails. These services are provided by local operators or other third parties in the respective state that are entirely independent of RWT. RWT has no control over the operations of these independent contractors or service providers.


Cancellation and Refund Policy

The cancellation terms and policies vary on a trip-to-trip basis and are listed under each trip detail.



  • Travelers are strongly advised to ensure that they have Travel Insurance Coverage during the travel. Red Wings Trails is not responsible for the insurance policy of the clients.
  • RWT shall not be liable for expenses arising out of cancellation, injury, medical expenses, death, etc.


Intellectual Property Rights and License

Unless otherwise noted, all of the materials, information, and writings contained in this website, as well as the organisation, and layout of this website, are owned by and are the copyrighted materials of Red Wings Trails. The contents provided in this site, including but not limited to, texts, graphics, audio, videos, images, data compilation and plans, may not be copied, reproduced, republished, uploaded, posted or distributed without the prior written consent of Red Wings Trails, and/ or its third party providers and distributors.

Unauthorised use of this site or of any materials contained on this site may violate applicable copyright, trademark, or other intellectual property laws or other laws of the land. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials or served upon you, and must not alter, obscure or obliterate any such notices.


Links to Other Websites

As a convenience to the users of this website, this website may contain links to other websites/ third-party sites. RWT does not endorse such websites or the information, services, materials, and/ or products contained therein.


Warranties and Liabilities

  • The site, services, and materials are provided by RWT under these terms of use 'As Is' basis without warranty of any kind, either express, implied, statutory or otherwise.
  • The use of the website, services or the downloading or other use of any materials is done at your own discretion and risk and with the agreement that you will be solely responsible for any damage to your computer, mobile system, loss of data or other harm that results from such activities. RWT assumes no liability for any malicious virus or other similar software code that is downloaded to from the site or in connection with any services, or materials.
  • RWT shall not be liable for any loss that you may incur as a result of someone else using login credentials with respect to the site or any services, or materials, either with or without your knowledge.


Limitation of Liability

In no event shall RWT, its Owner, Directors, partners, employees or suppliers be liable to you or any third party for any special, punitive, incidental, indirect or consequential damages or losses of any kind, whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or if RWT has been advised of the possibility of such damages or losses, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with:

(a) the access or use of or the inability to access or use the site, services, or materials;

(b) any dealings with vendors/ suppliers or third parties;

(c) the statements/ information /action of any third party on or via the site, services or materials;

(d) any information that is sent or received or not sent or received.

  You agree that RWT shall not be liable for any damage caused by the non-performance or failure to perform the contract or the improper performance of the contract where such failure, improper performance or non-performance is due neither to any fault of the RWT, its agents, suppliers, or any affiliates.


Term and Termination

The user agrees to remain bound by the terms and conditions (as amended from time to time) for as long as they remain a user of the site and wishes to use the site, unless RWT terminates, suspends, or otherwise limits access to the site in accordance with these terms of use or otherwise deems appropriate at its sole discretion.


Indemnity and Wavier

You agree to indemnify and hold RWT and its personnel harmless from any claim or demand, including reasonable attorney fees, made by any third party due to issues and/ or arising out of:

  1. Your user materials and any other content that you may submit, post or transmit on or via the site;
  2. Your access to or use of the site, services, or materials;
  3. Your violation of the terms of use provided herein;
  4. Your infringement of any third party's intellectual property rights.

In no event will RWT be liable for injury, loss, claim, damages, or any special, incidental, consequential, exemplary, or punitive damages of any kind arising out of or in connection with any user access to, or use of the site, materials or services.

Any failure by RWT to enforce or exercise any provision of the terms of use or related right shall not constitute a waiver of that right or provision.

In the event that this exclusion of liability may be lawfully limited, RWT's aggregate total liability to any user for all such damages and losses shall be limited to either of Rs. 5000/- or the trip refundable amount, whichever is less and wherever applicable.


Governing Law and Jurisdiction

This site (excluding any linked sites) is published and maintained by Red Wings Trails from its offices in Guwahati, Assam, India. The user agrees that all matters relating to the access, use of this site shall be governed by the statutes and laws of India, without regard to the principles of conflict of laws thereof. You hereby submit to the exclusive jurisdiction of the courts in Guwahati.



The terms of use of all related documents have been drawn up in English.


Force Majeure

Red Wings Travels shall have the right to cancel any package/ trip/ tour should its fulfillment be rendered impossible, impeded or frustrated by strike, lock-out, war, act of god, operation of law or regulations or order made by any statutory authority and are beyond the control of the travel agent.



  1. The terms of use and other rules, guidelines, licenses and disclaimers posted via the site or in connection with the materials and services constitute the entire agreement between Red Wings Trails and the user with respect to access or use of the site, materials, and services superseding any prior agreement between the user and Red Wings Trails on such subject matter.
  2. The user may not assign or otherwise transfer the terms of use nor any right granted hereunder without RWT's prior written consent.
  3. The Headings or the section titles mentioned in the terms of use are purely for the ease and convenience and carry with them no legal or contractual effect.
  4. If any provision of this Term of Use is held to be illegal, invalid, or unenforceable under any present or future law, and if the rights or obligations herein will not be materially and adversely affected thereby (a) such provision shall be fully severable; (b) this term of use will be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part thereof; and (c) the remaining provisions of the terms of use shall remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here form.
  5. This Term of Use represents the entire agreement between the User and Red Wings Trails and supersedes any prior understanding or agreement regarding the website.